Privacy Policy and Data Protection
Your personal information is protected and processed with care according to Australian law.
About This Privacy Policy
This policy explains how erathionis collects, uses, shares, and protects personal information from users and site visitors. We are committed to keeping your information secure and only use data for clearly defined purposes that support your experience.
By using our website or services, you agree to the practices described in this privacy policy. We regularly update this policy to reflect changes in regulations or our procedures. Please review it periodically for the latest information.
The Information We Collect
We collect information directly from you and automatically through your use of our website, helping us improve our content and services.
Information You Provide Directly
- • Your name and basic contact details
- • Profile information or account preferences
- • Communications you send via forms or email
- • Responses to surveys or feedback requests
- • Payment or transaction details as required
Information Collected Automatically
- • Your browser type and device information
- • IP address and location data
- • Pages you visit and time spent on site
- • Your site usage preferences or settings
- • Cookies and related tracking technologies
How We Use Personal Information
Your data is used to enhance your experience, deliver services, and improve site reliability and support.
- • Providing, maintaining, and updating services
- • Responding to your requests or inquiries
- • Sending notifications or updates you request
- • Offering recommendations or content
- • Improving our website’s performance
- • Market research or trend analysis
- • Complying with legal or regulatory requirements
Our Commitment: We are dedicated to using your personal data responsibly, maintaining high standards of security, and allowing you control over your information.
How We Share Information
Personal data is shared only with trusted third parties as required for service delivery, legal reasons, or business operations.
Third-Party Service Providers
Certain partners help us operate our business, such as payment processors, hosting, and analytics providers, under strict confidentiality obligations.
Legal Requirements and Safety
We may share information if required by law or to protect the safety and rights of users or the public.
Anonymous Data and Statistics
We may use non-identifiable data for analytics and reporting purposes to improve our services.
Your Privacy Rights
You have the right to access, update, correct, or delete your information, and to object or limit how we use your data under Australian privacy law.
- • Request access to your information
- • Correct inaccuracies in your data
- • Request deletion of your data
- • Request transfer of your information
- • Object to how your data is processed
- • Limit processing in certain cases
To exercise your privacy rights or for any concerns, please use the contact information provided below.
Information Security Measures
Your data is protected with technical and organisational safeguards designed to prevent unauthorised access or use.
Technical Security Measures
- • Data encryption during transmission
- • Firewall and threat monitoring systems
- • Authentication requirements for access
- • Regular system security updates
Organisational Safeguards
- • Confidentiality agreements with staff
- • Regular privacy training for employees
- • Limited data access assignments
- • Incident detection and response procedures
Data Retention and Deletion
Your information is held only as long as needed for service or legal obligations, and removed when no longer required.
- • Account data retained during service period
- • Site usage data held for analysis
- • Messages kept as long as necessary
- • Transaction details kept for compliance
- • Preferences saved for relevant offers
Data no longer required is securely deleted or anonymized.
International Data Transfers
If data is transferred abroad, we ensure appropriate safeguards are in place to protect your information to Australian standards.
- • Standard contractual clauses in agreements
- • Partner selection based on reliability
- • Regular review of data transfer processes
- • Use of approved secure transfer tools
Cookies and Tracking Technologies
Our website uses cookies and similar tools to improve your experience and analyze traffic, subject to your preferences.
Types of Cookies Used
- • Essential for site functions and security
- • Help us evaluate and improve features
- • Remember your choices and settings
- • Enable optional features and preferences
Adjust your browser settings to manage cookies at any time.
Changes to This Policy
From time to time, we update this privacy policy to follow new regulations or business changes. We will notify users of significant updates.
- • By updating this webpage
- • Via email if you have an account
- • With website banners or notices
- • Through our social media channels
Review this policy regularly for the latest updates.
Contacting Us About Privacy
For privacy questions or requests about your data, please contact us using the details below.
erathionis
255 Broadway, Glebe, NSW 2007 Australia
Phone: +61241854644
Email: content@erathionis.com
Last updated on October 16, 2025
Effective from October 16, 2025